Premier Kitchens & Bedrooms

Reviews

• They're still a disgrace

  Our kitchen was started months ago. Its a similar story to above - damage caused to non kitchen areas. Badly installed accused us of cutting a door to make them look bad!! They come back and bodge it time and time again. I'm ashamed to invite people round to see what we paid for!! It'll need re-doing by professionals. THeir moto is made for life PROBLEMS MADE FOR LIFE!!

  10

  Flo M.
  Review Date: 14/12/2011 Report review
• Absolute Disgrace

  To all, please do not use Premier Kitchens, we had a kitchen design and installed by them in November 2008, and here we are in August 2010 and it is still not right. They flooded the kitchen, damaged an outside tap which they have not put back to how it was. A door fell off and hit my 3 year old son and they tried to blame us. The doors are not lined and levelled, there is a damaged pelmet. The worktops are not all at the same height. They have been back 5 times and it is still not right, they damaged a worktop when doing defects, and then damaged our grouted tiling which they repaired in different colour grout. All in all this has been an absolute nightmare, I work in the construction industry and in 20 years i have never come across such poor customer service and arrogance from directors. Do not take on their ineterest free credit, as they get the money the day the units are delivered, and if you are then not happy you can do nothing as they have the money. My advice go to anyone else, B&Q, Wickes anyone but dont go to Premier, in line with their slogan "made for life" the only thing for life is the struggle with them to get the kitchen you paid for.

  30

  Spencer E.
  Review Date: 10/08/2010 Report review